To our customers,
Recently, we announced that our products will be made available to our customers in all Target stores across the United States. Additionally, we have launched a new pricing structure for worldwide delivery: a flat rate $25 shipping fee. I have every expectation that both competitors and our existing customers will raise the question - How do we accomplish our goals AND maintain the integrity of our product? It’s a simple answer really. Our last nine years have been spent in building relationships with those suppliers and vendors who maintain the same standards of quality and performance that we aspire to. When our opportunity to transition from a boutique to mass market manufacturer was presented, we received complete support from each member in our supply chain to accommodate our growth plans and still strictly maintain those standards.
For nine years, we have carefully guided the manufacturing of our products, specifying the world’s most pure and synergistic ingredients, to insure it’s quality and your results. For nine years, we have proven to our customers that we won’t be flexible with the quality of those ingredients or the quality of manufacturing. You’ve seen us, on occasion, run out of stock we could have sourced from inferior makers. And it isn’t only our word, it's reinforced by Labdoor.com, an independent testing company we have no financial interest in. A third-party who continues to test more and more dietary supplements anonymously, rigorously and quantifiably for quality, safety, and effectiveness.
While I appreciate the concern that anyone would have about a company going from a boutique manufacturer to a mass-market manufacturer, we’ve earned more trust and confidence with you by maintaining the integrity you’ve come to expect from us over the last nine years. We still have some bold goals ahead of us to accomplish. You can trust that there will never be a sacrifice in what you’ve come to expect from us and that we will continue working diligently to keep delivering world-class products to everyone across the globe.
I look forward to your hearing your thoughts and if you have any questions in the meantime, please feel free to email me and I will return your message as soon as possible. I can be reached at email@example.com.
President, Integrated Supplements